Private by design
Support conversations appear in restricted Discord text channels.
YOUR DISCORD SERVER, YOUR CONTROL
Configure private support tickets for the communities running Game DataBase. Sign in with Discord, select your server, and build your support flow.
You must own or have Manage Server / Administrator permissions. The bot must already be installed.
Have a question or need help? Open a private ticket with the team.
SERVER MANAGEMENT
Only servers you can manage, where GameDB is installed, will appear.
Choose where support tickets are created, which role can read them, and where the public ticket button appears.
| Ticket channel | Member | Status |
|---|---|---|
| No tickets recorded yet | ||
Ticket metadata and configuration changes are saved for server administrators. Never share your login or Discord token.
Support conversations appear in restricted Discord text channels.
Choose the role that can read and close tickets.
Add the ticketing module to your current GameDB Quaxly bot.